UnitedHealthcare and Memorial Hermann have launched an accountable care (ACO) program to improve people’s health and their satisfaction with their health care experience. Memorial Hermann, an integrated health system in Houston known for its world-class clinical expertise, patient-centered care, innovation and a focus on quality and patient safety, is the largest not-for-profit health system in southeast Texas.
Every Houston-area resident enrolled in UnitedHealthcare’s employer-sponsored health plans are eligible to benefit from this collaboration. More than 120,000 UnitedHealthcare employer-sponsored plan participants access Memorial Hermann’s services each year.
Many people who have gone to the doctor or hospital—particularly those with complex or chronic illnesses—have found they often have to connect information from each of their doctor visits themselves, and have sometimes received duplicative tests or care that isn’t coordinated.
Through this collaboration, UnitedHealthcare and Memorial Hermann will:
- Dedicate more resources to care coordination, making it easier to share important health information so that every doctor and team member involved in a patient’s care is supporting the same treatment plan.
- Change the incentives for how medical care is paid for in southeast Texas, moving away from a system that reimburses for quantity of services provided to one that rewards the quality of patients’ health outcomes and has the potential to reduce overall costs.
- Share technology, timely data and information about emergency room visits and hospital admissions.
- Provide services to help patients manage their chronic health conditions by enhancing relationships with their personal physicians and encouraging healthy lifestyles.
For more information about UnitedHealthcare’s full spectrum of value-based initiatives, visit www.UHC.com/valuebasedcare.