UnitedHealthcare’s mobile app Health4Me™ now offers several new features including personalized care notifications that automatically alert UnitedHealthcare plan participants about preventive services and if they are missing recommended medical treatments or tests.
The app provides a message alert if the user or a covered dependent has missed a recommended medical service, such as an immunization for a child or a blood-sugar test for a diabetic, and enables people to search for health care providers and then schedule appointments to obtain the necessary treatment.
The personalized care notifications are now providing preventive alerts to select UnitedHealthcare plan participants nationwide, including Medicaid beneficiaries in 17 states.
As Americans head into open enrollment season, online and mobile resources are becoming increasingly important to help people navigate the health care system and simplify their health care experience. Sixty-five percent of consumers are interested in using a health plan’s website or app to access a physician, and 53 percent are interested in receiving symptom-based treatment suggestions, according to research firm Forrester.
Health4Me is designed to help all consumers make more informed decisions about their care, and anyone can access a guest version of the app to identify local health care providers and comparison shop for care based on quality and cost.
Other new Health4Me features for UnitedHealthcare plan participants include:
- Medication management capabilities that enable people to search for pharmacies and estimate drug costs while still at the doctor’s office, refill medications, review prescription claims; and
- Several new features make it more convenient for people to access and use their health benefits, including fingerprint-enabled sign-in (TouchID), Apple Pay to enable people to pay medical bills, and a button on the app’s main page to help users connect directly with a UnitedHealthcare customer service representative.