UnitedHealthcare, Optum and UnitedHealth Group have announced a donation of $1 million to support Texas communities affected by Hurricane Harvey. The company is working with key officials and stakeholders in Texas to determine how the funds can most effectively support relief efforts.
“Our hearts go out to the millions of people affected by this devastating storm, and we are committed to supporting the relief and recovery effort through our contribution,” said Dave Wichmann, president, UnitedHealth Group. “We are taking action to ensure the people we serve continue to have access to the care they need, and are working to ensure the safety and well-being of employees in the region.”
In addition, the company is pledging a 2:1 match for employee donations toward disaster-relief efforts, as well as providing incentives and support to those who volunteer.
The company is also continuing to support the broader community affected by Hurricane Harvey in a number of ways:
Help Finding a Network Care Provider, Early Refills: UnitedHealthcare plan participants who need help finding a care provider in the UnitedHealthcare network or obtaining early prescription refills are encouraged to call customer care at the number located on the back of their medical ID cards for assistance.
People enrolled in employer-sponsored and individual health plans who have a smartphone can download the free Health4Me app, which provides instant access to their ID card, network care providers, their personal health benefits and more. The Health4Me app is available as a free download at the Apple iTunes App Store and the Android Market on Google Play.
Free Help Line: Optum is offering a free emotional-support help line to affected individuals. The toll-free number, 866-342-6892, will be open 24 hours a day, seven days a week, for as long as necessary. The service is free of charge and open to anyone. Specially trained Optum mental health specialists help people manage their stress and anxiety so they can continue to address their everyday needs. Callers may also receive referrals to community resources to help them with specific concerns, including financial and legal matters.
Along with the toll-free help line, emotional-support resources and information are available online at www.liveandworkwell.com.