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October 2016

UnitedHealthcare Community Plan of Texas Welcomes Athletes to Special Olympics Texas Fall Classic

UnitedHealthcare Community Plan of Texas employees volunteer at the 2016 Special Olympics Texas Fall Classic.
UnitedHealthcare Community Plan of Texas employees volunteer at the 2016 Special Olympics Texas Fall Classic.

UnitedHealthcare Community Plan of Texas played a leading role at the 2016 Special Olympics Texas Fall Classic opening ceremony. The games were held in College Station, Texas, Oct. 13-15.

Plan CEO Don Langer served as opening ceremony emcee. Chief operating officer Jillian Hamblin, vice president of marketing Angel Encinas and vice president of network management and vendor oversight Mandie Eichenlaub announced teams as they entered the stadium.

UnitedHealthcare Community Plan of Texas is a 2016 statewide sponsor of Special Olympics Texas, an organization that shares a similar mission.

As a statewide sponsor, UnitedHealthcare employees had the opportunity to volunteer at the Fall Classic, assisting athletes in competition and providing valuable health information to families.

(from left) UnitedHealthcare Community Plan of Texas CEO Don Langer, vice president of marketing Angel Encinas and community outreach manager Linda Bailey pose under the stadium lights with Dr. Health E. Hound at the 2016 Special Olympics Texas Fall Classic’s opening ceremony.
(from left) UnitedHealthcare Community Plan of Texas CEO Don Langer, vice president of marketing Angel Encinas and community outreach manager Linda Bailey pose under the stadium lights with Dr. Health E. Hound at the 2016 Special Olympics Texas Fall Classic’s opening ceremony.

Health4Me Mobile App Now Provides Consumers With Personalized Care Updates to Help Them Make More Informed Health Decisions

health4me-app-1-1UnitedHealthcare’s mobile app Health4Me™ now offers several new features including personalized care notifications that automatically alert UnitedHealthcare plan participants about preventive services and if they are missing recommended medical treatments or tests.

The app provides a message alert if the user or a covered dependent has missed a recommended medical service, such as an immunization for a child or a blood-sugar test for a diabetic, and enables people to search for health care providers and then schedule appointments to obtain the necessary treatment.  

The personalized care notifications are now providing preventive alerts to select UnitedHealthcare plan participants nationwide, including Medicaid beneficiaries in 17 states.

As Americans head into open enrollment season, online and mobile resources are becoming increasingly important to help people navigate the health care system and simplify their health care experience. Sixty-five percent of consumers are interested in using a health plan’s website or app to access a physician, and 53 percent are interested in receiving symptom-based treatment suggestions, according to research firm Forrester.

Health4Me is designed to help all consumers make more informed decisions about their care, and anyone can access a guest version of the app to identify local health care providers and comparison shop for care based on quality and cost.

Other new Health4Me features for UnitedHealthcare plan participants include:

  • Medication management capabilities that enable people to search for pharmacies and estimate drug costs while still at the doctor’s office, refill medications, review prescription claims; and
  • Several new features make it more convenient for people to access and use their health benefits, including fingerprint-enabled sign-in (TouchID), Apple Pay to enable people to pay medical bills, and a button on the app’s main page to help users connect directly with a UnitedHealthcare customer service representative.

Download the app for free in the iTunes App Store and Google Play Android Marketplace.

5 Tips for Selecting the Right Health Benefits

5-tips-for-selecting-the-right-health-benefits-image-1Fall signals the start of many annual traditions – a new school year, football season, and holidays such as Halloween and Thanksgiving. Fall is also the season for another important annual tradition: open enrollment, when many people have an opportunity to select or change their health benefits for the following year.

With the vast majority of Americans – approximately 155 million – obtaining health benefits through their employer, it’s an important time to ensure you make choices that support you and your family’s needs.

Selecting the right health benefits can feel challenging, but reviewing the available options and choosing carefully can help you find solutions that can work for you and help you make more informed choices that may improve your health and even save money.

To make open enrollment season easier, consider these five tips:

  1. Take time to review your options: Don’t wait until the last minute to make your benefit elections or rush through the process. Instead, start early and get your questions answered. Your employers and health plan representatives are available to help with the process. Remember there’s more to each plan than co-payments, deductibles and premiums. Take a few minutes to check if your doctor is in the plan’s care provider network and that your prescriptions are covered.
  2. Look for incentive-based wellness programs: Some health plans, including UnitedHealthcare, offer wellness programs that enable people to earn financial incentives – such as lower premium costs or deductible credits – for completing health assessments, signing up for a health coaching program, lowering cholesterol, going to a gym or even using a fitness tracker to monitor daily walking patterns. These incentives can help save you money, in some cases up to $1,500 a year, and encourage you and your family to practice healthier behaviors.
  3. Take advantage of health care apps and online tools: Many health plans have created apps and online resources to help people locate a health care professional or check if their doctors are in-network, compare treatment costs, review claims and find more information about their health plans. For instance, the Health4Me app (available for Apple and Android devices) makes it possible for all consumers to comparison shop based on quality and cost for more than 875 common medical services across nearly 600 health events.
  4. Open a Health Savings Account: More employers are offering health plans that include a Health Savings Account (HSA) option. An HSA is like a personal bank account specifically for health-related expenses – you own all the money in it, including contributions from your employer. HSAs offer a triple tax advantage: money is deposited pre-tax from your paycheck and accrues interest tax-free, and withdrawals are not taxed as long as funds are used for qualified health-related expenses.
  5. Don’t overlook other important benefits available to you: Specialty benefits, such as dental, vision, accident or critical illness insurance plans, are often lower-cost options that can protect you and your family from head to toe. Research shows a connection between oral health and overall health, so adding a dental plan may help prevent larger medical problems. A vision plan may offer eye exams that can identify chronic conditions like diabetes, and offer reduced pricing on frames and lenses. Critical illness plans can provide important financial benefits for unexpected health situations.

For help navigating open enrollment, visit UnitedHealthcare’s new online resource Health Care ABCs (www.uhc.com/healthcareabcs), which provides easy-to-understand information about health benefits and health care topics so people can make the right choices for themselves and their families.

Dave Milich, CEO, UnitedHealthcare of South Texas, discusses ways consumers can make the most of their open enrollment.

Dave Milich, CEO, UnitedHealthcare of South Texas
Dave Milich, CEO, UnitedHealthcare of South Texas
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